How we can help

Anyone whose life is affected by eating distress is welcome to contact us, whether they are having difficulties themselves or supporting someone.

We can provide a chance to:

  • obtain information on local and national services.
  • share your concerns about your use of food.
  • obtain information about NIWE’s services.

All of our services to people with eating distress are free and confidential.  However, we do not offer a drop-in or crisis service – all visits are by appointment only.

Phone us

You can also call us if you are a friend, family member or anyone who is concerned about someone with an eating problem.
Tel: 0191 221 0233. Office opening hours: Monday to Friday 9.30 am until 4.30pm. There is an answering machine at other times and we will contact anyone leaving a message as soon as we can. Please let us know if it is all right to identify ourselves as NIWE when we call you back.

Email or write to us

If you find it too difficult to phone us, you can make contact by email or by writing to us and we will get back to you as soon as possible.

Our services for individuals

Initial Assessment

An initial one to one meeting of up to an hour can be arranged at the NIWE office. It is an opportunity for you to talk about how things are affecting you and to consider options for help and support. This session can offer:

  • Information about services from NIWE and other agencies.
  • Information about eating problems.
  • Resources that may be helpful.
  • A chance for you to consider food in your life.
  • An opportunity to think about your next step.
  • The chance to find out more about our group work or counselling.

This appointment can be arranged over the phone or by email. Call us on 0191 221 0233 or email

Please note you need to have had an initial assessment with us first to access our counselling service, HOPE group or Health and Wellbeing workshops.


We offer one-to-one counselling to men and women over 16 with mild to moderate eating distress, who have a BMI (Body Mass Index) of 17.5 and above. We offer six to eight 50-minute sessions, which usually take place at the same time each week, over 6-8 consecutive weeks. These sessions may be extended in exceptional circumstances.

HOPE Group* (women aged 16+)

Our HOPE group (Happiness, Openness, Positivity and Esteem) meets on the first Thursday of the month at NIWE from 5.00-7.00pm. This is not a therapy group, but an informal social group for women aged 16+ with eating distress. For more information see the poster and download the Jan-June 2019 programme  of activities or email

Health and Wellbeing Workshops* (women aged 16+)

We are running a series of monthly workshops on Wednesday evenings at NIWE from 5.00-7.00 for women aged 16+ with eating distress. Topics will include body image, self esteem and decluttering, for example. For more information and download the Jan-June 2019 programme or email

*Please note that the HOPE group and the Health and Wellbeing Workshops are for women with eating distress, not for professionals supporting people with eating distress or other mental health issues.

Our training services for professionals

Eating Distress Talks, Workshops and Awareness Training for schools, professionals and organisations

We offer a range of CPD-accredited training which can be delivered at your organisation’s premises. For more details and costs, please email (Wed-Fri).

NIWE’s services are currently available to people in Tyneside, Wearside, County Durham and Northumberland.